When Maggie came up to me a few minutes later, she asked me if I could please come back again, they were really busy and had 2 families that needed pictures taken. During that time, a family came in and I heard another one of the workers tell the family that there appointment was at 4:30p and the would get to them soon. I came in for my appointment with Maggie on Friday and she was busy and they asked me to wait a few minutes and she would be right with me. I called again on Tuesday and Maggie was busy, but I was set up with an 4p appointment on Friday to sit down with Maggie and complete my order. I never received a call back that day or the next. I called the next day and she stated her manager wasn't in yet and she would call me back. Maggie asked to me to call back Sunday and her manager would be in around 3p. We got done with the pictures after 7 that day and the computer system went down and we were unable to complete my order. I also ran about 10 minutes late for my appointment on Saturday and she was kind enough to stay and wait on us. Maggie, the photographer was really patient with my son in getting him to take pictures. I have been to Portrait innovations in Wilmington, NC the past few years to have pictures made.
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